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An app to help the homeless

This is a great idea.

A shower. A meal. A place to sleep. Those basic needs come to mind when most think of the homeless.

Our Calling, a Dallas nonprofit, has given the homeless an iPhone app. The faith-based nonprofit is using technology to help people who live under bridges, near crack houses and in encampments.

The Our Calling app can be used by the homeless to find shelters, food pantries, free meals and job training. Others can use it to snap a photo to direct staff and volunteers to the GPS location where a homeless person may be in need.

Wayne Walker, executive director of Our Calling, learned about the power of technology while working as a software developer during college and seminary.

He discovered that many homeless people didn’t know where to turn for food or shelter — and they sometimes got bad phone numbers or directions. He started a website, helpimhomeless.com, with a list of local resources. Later, he created a booklet of resources printed in a large font with ink that won’t smear in the rain.

The booklet is now used by police, Dallas residents, homeless people and Our Calling’s “search and rescue” teams. The volunteer teams visit camps, wooded areas and other sites to bring water, food and clothes. They encourage the homeless to move into shelters and direct them to support services, such as drug treatment and counseling.

Almost every day, Walker said, he answers calls from homeless people who live across the country and find the group’s website.

Our Calling also uses a robust mobile database. Staff and volunteers use iPads to record interactions with each person, who is listed by name, photo and personal history. The database has helped flag women who may be victims of domestic abuse or keep track of a person’s medications. It can help staff remember the name of someone’s spouse or a prayer request.

The Our Calling app is currently for iPhone only, but an Android version is coming in January. Other cities have other apps, but this one sounds like the most robust. If we don’t have this or something like it for Houston, we should. Mayor Parker did a lot to reduce homelessness during her term. A lot of that was a matter of connecting the people who had the need with the resources that could help them. This can be a project for the next Mayor to take that further.

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