Search Results for: accenture

It’s all like a bad dream now. Texas and Accenture LLP on Friday reached a final agreement on ending a controversial social services deal worth hundreds of millions of dollars. The settlement — worth more than $100 million to the … Continue reading → Continue reading →

Back in June, I noted that the Texas Health and Human Services Commission (HHSC) was gearing up to hire a replacement for Accenture to do basically what Accenture had been doing so well before we terminated their contract. Judging from … Continue reading → Continue reading →

As we know, the state of Texas terminated its contract with Accenture to operate call centers to determine benefits eligibility back in December. While the Texas Health and Human Services Commission (HHSC) is trying to bring back former employees to … Continue reading → Continue reading →

When the state finally cut bait on the disastrous Accenture/HHSC outsourcing experiment, many fingers were pointed at Accenture in blame. But as the Texas Observer reports, a significant amount of blame should land on the shoulders of the Health and … Continue reading → Continue reading →

I’d say “rest in peace”, but that’s an overbid. The Texas Health and Human Services Commission today said its ending by “mutual agreement” a trouble-plagued contract with a private company to determine eligibility for social services and oversee enrollment. The … Continue reading → Continue reading →

One more story from last week to catch me up on current events: The state’s Health and Human Resources Commission has finally realized what everyone else knew to be true months ago and cut bait on Accenture. Texas is drastically … Continue reading → Continue reading →

Remember back in May, after the Texas Health and Human Services Commission (THHSC) had to bring back workers it had let go to keep things from completely falling apart on Accenture, when three lawmakers (Democratic Sen. Eliot Shapleigh of El … Continue reading → Continue reading →

The top lawyer for the Texas Health and Human Services Commission says that yeah, things do suck with Accenture, but they don’t quite suck enough to fire them. “Termination is always a pretty severe remedy, and it’s the one that … Continue reading → Continue reading →

A bipartisan group of Texas lawmakers wants to fire Accenture for its poor performance. Sixty state representatives asked the Health and Human Services Commission today to fire the contractor in charge of processing applications for Texas’ low-cost insurance program for … Continue reading → Continue reading →

Previously, I noted that US Rep. Charlie Gonzalez (D, San Antonio) and three of his colleagues sent a letter to Governor Perry expressing their concerns over the manifest failures of the THHSC privatization effort. At the time, I could not … Continue reading → Continue reading →

The Accenture/Texas Health and Human Services outsourcing debacle is getting some attention from Congress. Declaring it a failed experiment that is harming the neediest in the state, a group of Texas congressmen including Rep. Charlie Gonzalez, a San Antonio Democrat, … Continue reading → Continue reading →

After much hemming and hawing over how it was awarded, Accenture has officially won the bid to take over the state’s health and human services screening. State officials claim the new system, which will begin processing CHIP applicants in November, … Continue reading → Continue reading →

Time for another update on THHSC outsourcing…Father John notes that Accenture, the winner of the multimillion dollar call center sweepstakes (pending the lawuit, of course), is looking for office space in Austin. Sources pinpoint the 141,900-square-foot Southfield office building in … Continue reading → Continue reading →

In addition to filing a complaint over the way that the Texas Health and Human Services Commission awarded its call center contract to Accenture, IBM has now filed a lawsuit against the state of Texas, claiming that there was a … Continue reading → Continue reading →

I noted before that Accenture won the bidding to provide call center services to the Texas Health and Human Services Commission. Today in the Statesman, two State Reps are alleging that they had inside help. On Wednesday, Albert Hawkins, executive … Continue reading → Continue reading →

Following up on this post regarding the new call center system in Texas’ Health and Human Services Commission (HHSC), we see that they have made a tentative award of a contract to Accenture. Notice of Tentative Award HHSC announces the … Continue reading → Continue reading →

State Rep. Chris Turner, on Twitter: At 3:56 am, the House unanimously passed the budget. Believe it or not, that was earlier than was originally anticipated. The pregame chatter was that the House would have to reconvene today to finish … Continue reading → Continue reading →

Texas likes to bill itself as a business-friendly state. But there’s one thing that a lot of businesses want that the Republican leadership has been unwilling to entertain, and that’s to make Medicaid renewals an annual event instead of every … Continue reading → Continue reading →

Want to know who’s actually providing services to the HHSC these days? The CPPP is keeping track. Earlier this month, the Texas Health and Human Services Commission released two draft Request for Proposals related to the development and operation of … Continue reading → Continue reading →

You might have noticed in that story about the lack of help being given to Hurricane Rita victims that a part of the problem was with getting private contractors geared up to distribute benefits. That’s a phenomenon with which we’re … Continue reading → Continue reading →

Capitol Letters says the recently-passed CHIP bill HB109 is still being monkeyed with by the Senate and David Dewhurst. After collecting kudos Tuesday from the Texas Network of IAF Organizations (Dallas Area Interfaith, Valley Interfaith and so on), Mr. Dewhurst … Continue reading → Continue reading →