Search Results for: accenture

Accenture, Texas finalize divorce

It’s all like a bad dream now. Texas and Accenture LLP on Friday reached a final agreement on ending a controversial social services deal worth hundreds of millions of dollars. The settlement — worth more than $100 million to the … Continue reading Continue reading

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IBM is the new Accenture

File this under “Privatization Blues”. The $863 million IBM Corp. contract to consolidate the computer data centers of 27 state agencies offered the promise of doing more for less. IBM and its partners — the Team for Texas — would … Continue reading Continue reading

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Those who do not learn from history are doomed to hire Accenture again

Back in June, I noted that the Texas Health and Human Services Commission (HHSC) was gearing up to hire a replacement for Accenture to do basically what Accenture had been doing so well before we terminated their contract. Judging from … Continue reading Continue reading

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Accenture may be gone, but privatization lingers

As we know, the state of Texas terminated its contract with Accenture to operate call centers to determine benefits eligibility back in December. While the Texas Health and Human Services Commission (HHSC) is trying to bring back former employees to … Continue reading Continue reading

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It wasn’t all Accenture’s fault

When the state finally cut bait on the disastrous Accenture/HHSC outsourcing experiment, many fingers were pointed at Accenture in blame. But as the Texas Observer reports, a significant amount of blame should land on the shoulders of the Health and … Continue reading Continue reading

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Accenture contract officially dead

I’d say “rest in peace”, but that’s an overbid. The Texas Health and Human Services Commission today said its ending by “mutual agreement” a trouble-plagued contract with a private company to determine eligibility for social services and oversee enrollment. The … Continue reading Continue reading

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State finally cuts bait on Accenture

One more story from last week to catch me up on current events: The state’s Health and Human Resources Commission has finally realized what everyone else knew to be true months ago and cut bait on Accenture. Texas is drastically … Continue reading Continue reading

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Strayhorn releases audit of Accenture

Remember back in May, after the Texas Health and Human Services Commission (THHSC) had to bring back workers it had let go to keep things from completely falling apart on Accenture, when three lawmakers (Democratic Sen. Eliot Shapleigh of El … Continue reading Continue reading

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We’re stuck with Accenture

The top lawyer for the Texas Health and Human Services Commission says that yeah, things do suck with Accenture, but they don’t quite suck enough to fire them. “Termination is always a pretty severe remedy, and it’s the one that … Continue reading Continue reading

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Fire Accenture!

A bipartisan group of Texas lawmakers wants to fire Accenture for its poor performance. Sixty state representatives asked the Health and Human Services Commission today to fire the contractor in charge of processing applications for Texas’ low-cost insurance program for … Continue reading Continue reading

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Rep. Gonzalez’s letter to Accenture

Previously, I noted that US Rep. Charlie Gonzalez (D, San Antonio) and three of his colleagues sent a letter to Governor Perry expressing their concerns over the manifest failures of the THHSC privatization effort. At the time, I could not … Continue reading Continue reading

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Congressmen attack Accenture

The Accenture/Texas Health and Human Services outsourcing debacle is getting some attention from Congress. Declaring it a failed experiment that is harming the neediest in the state, a group of Texas congressmen including Rep. Charlie Gonzalez, a San Antonio Democrat, … Continue reading Continue reading

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Accenture takes over

After much hemming and hawing over how it was awarded, Accenture has officially won the bid to take over the state’s health and human services screening. State officials claim the new system, which will begin processing CHIP applicants in November, … Continue reading Continue reading

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Accenture looking for real estate in Austin

Time for another update on THHSC outsourcing…Father John notes that Accenture, the winner of the multimillion dollar call center sweepstakes (pending the lawuit, of course), is looking for office space in Austin. Sources pinpoint the 141,900-square-foot Southfield office building in … Continue reading Continue reading

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IBM sues over Accenture contract

In addition to filing a complaint over the way that the Texas Health and Human Services Commission awarded its call center contract to Accenture, IBM has now filed a lawsuit against the state of Texas, claiming that there was a … Continue reading Continue reading

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Did Accenture get a helping hand?

I noted before that Accenture won the bidding to provide call center services to the Texas Health and Human Services Commission. Today in the Statesman, two State Reps are alleging that they had inside help. On Wednesday, Albert Hawkins, executive … Continue reading Continue reading

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Accenture to get HHSC call center

Following up on this post regarding the new call center system in Texas’ Health and Human Services Commission (HHSC), we see that they have made a tentative award of a contract to Accenture. Notice of Tentative Award HHSC announces the … Continue reading Continue reading

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We still have those outsourcing blues

We never learn from history. That’s just how we roll in this state. In 1991, the Texas attorney general’s office signed an $11 million contract to computerize its child-support payments system. By 1997, the deal with Andersen Consulting had ballooned … Continue reading

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Retail medical clinics

I for one think they’re a good idea. Here’s a prescription for pediatricians fighting to keep easy-to-treat, well-paying patients: Expand after-hours and weekend services to serve desperate parents in search of quick remedies for their kids’ late-night sore throats and … Continue reading

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Jail privatization

Does anyone really think that privatizing the Harris County Jail would be a good idea? The suggestion comes from Commissioner Steve Radack, who said the item is a way for the county to examine all ways of cutting costs as … Continue reading

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The State of Texas versus IBM

It’s never a pretty sight when an outsourcing relationship goes bad. IBM Corp.’s $863 million data center consolidation contract with Texas is teetering on collapse. Seven months of negotiations aimed at righting the troubled project and salvaging the partnership fell … Continue reading

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Sometimes, government really is run like a business

And that’s not such a good thing, as former deputy state comptroller Billy Hamilton pointed out in testimony before the House Select Committee on Government Efficiency and Accountability. Don’t expect savings anytime soon. Check out other states that tried the … Continue reading

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Feds fine Texas for food stamp failures

Our longstanding food stamp problems continue to cost the state of Texas millions of dollars. Federal officials have fined Texas $3.96 million for errors in issuing food stamp benefits, according to a letter sent to House Speaker Joe Straus. The … Continue reading

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Accounting tricks

Everyone knows that the current budget shortfall means the Lege will be searching for cutbacks and new revenue sources. But there is a third option, too, one that doesn’t usually get much attention but which has certainly been done before: … Continue reading

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HHSC sued over food stamp delays

This will definitely bear watching. Legal services lawyers for the poor have filed a class-action lawsuit demanding immediate repair of Texas’ much-criticized eligibility screening system for health and welfare programs. The suit was filed in U.S. District Court in Austin … Continue reading

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Perrycare

Who says Republicans don’t have any ideas about health care reform, or anything else for that matter? Here’s Rick Perry’s plan to overhaul the system. This afternoon, Rick Perry’s office released a letter the governor has sent to Health and … Continue reading

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House passes budget, slaps Perry

State Rep. Chris Turner, on Twitter: At 3:56 am, the House unanimously passed the budget. Believe it or not, that was earlier than was originally anticipated. The pregame chatter was that the House would have to reconvene today to finish … Continue reading

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House passes budget, slaps Perry

State Rep. Chris Turner, on Twitter: At 3:56 am, the House unanimously passed the budget. Believe it or not, that was earlier than was originally anticipated. The pregame chatter was that the House would have to reconvene today to finish … Continue reading Continue reading

Posted in Budget ballyhoo | 2 Comments

Extending Medicaid

Texas likes to bill itself as a business-friendly state. But there’s one thing that a lot of businesses want that the Republican leadership has been unwilling to entertain, and that’s to make Medicaid renewals an annual event instead of every … Continue reading Continue reading

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Extending Medicaid

Texas likes to bill itself as a business-friendly state. But there’s one thing that a lot of businesses want that the Republican leadership has been unwilling to entertain, and that’s to make Medicaid renewals an annual event instead of every … Continue reading

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Know your HHSC contractors

Want to know who’s actually providing services to the HHSC these days? The CPPP is keeping track. Earlier this month, the Texas Health and Human Services Commission released two draft Request for Proposals related to the development and operation of … Continue reading Continue reading

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Those damn call centers again

You might have noticed in that story about the lack of help being given to Hurricane Rita victims that a part of the problem was with getting private contractors geared up to distribute benefits. That’s a phenomenon with which we’re … Continue reading Continue reading

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Texas blog roundup for the week of July 30

You know the drill. As with the last time, Vince is the roundup master. Click on for the highlights. Continue reading

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The CHIP endgame

Capitol Letters says the recently-passed CHIP bill HB109 is still being monkeyed with by the Senate and David Dewhurst. After collecting kudos Tuesday from the Texas Network of IAF Organizations (Dallas Area Interfaith, Valley Interfaith and so on), Mr. Dewhurst … Continue reading Continue reading

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